Privacy Policy
1. Information We Collect
When you make a purchase or create an account, we collect your email address. We also automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and how you interact with our pages, which helps us improve the website and diagnose problems.
2. Location Detection and Regional Pricing
We use your IP address to estimate your country. We use this to display prices in your local currency, apply regional pricing, and show payment methods relevant to your region. This detection identifies your approximate country only — we do not track your precise location. Your detected or chosen country and currency are stored in cookies so they persist between visits, and your approximate country may be shared with our payment processor so that the appropriate payment methods can be offered at checkout.
3. How We Use Your Information
We use your information to:
- Process your orders and provide access to purchased products
- Display localized pricing, currencies, and payment methods
- Provide customer support
- Send transactional emails related to your purchases, including subscription renewal notices
- Prevent fraud and abuse, including abuse of regional pricing
- Improve our website and services
Where the law of your country requires a legal basis for processing (such as in the EU and UK), we rely on: performance of a contract (processing orders and providing products), legitimate interests (site analytics, fraud prevention, and regional pricing), and consent where required.
4. Payment Processing
All payments are processed securely through Stripe. We do not store your card, bank, or wallet details on our servers. Your payment details are handled entirely by Stripe in accordance with their privacy policy. Depending on your region, checkout may be completed on Stripe’s hosted payment page, and the payment method you use (such as a card, digital wallet, or a regional method like UPI, Pix, or iDEAL) is subject to that provider’s own terms and privacy practices. For subscriptions, our payment processor securely stores your payment method so renewals can be collected.
5. Cookies
We use cookies to keep you logged in, remember your preferences, and remember your selected country, currency, and language. You can disable cookies in your browser settings, but some features of our website — including localized pricing and checkout — may not function properly.
6. International Data Transfers
We are based in the United States, and our website and service providers process data there. If you access our website from outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your country. We take reasonable steps to ensure your information is treated securely and in accordance with this policy wherever it is processed.
7. Data Retention
We retain your account information for as long as your account is active or as needed to provide you services. Order and transaction records are retained as required for tax, accounting, and legal purposes. If you wish to delete your account, please contact us via our support page.
8. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
You have the right to access, correct, or delete your personal information. Depending on where you live, you may have additional rights — for example, residents of the EU and UK have the right to data portability, to restrict or object to processing, and to lodge a complaint with their local supervisory authority, and California residents have rights under the CCPA, including the right to know what personal information we collect and to request its deletion. We do not sell your personal information. To make any request, please contact us via our support page; we will respond within the time required by applicable law.
10. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.
12. Contact
If you have any questions about this Privacy Policy, please contact us via our support page.